7joya Terms and Conditions
Please read these terms carefully before using our platform. By registering or using 7joya's services, you agree to these terms.
Last Updated: January 2026
Applicable to: All registered members
Table of Contents
1 Definitions and Introduction
In this document, "7joya", "we", and "platform" refer to the 7joya website and all services provided under it. "User", "member", or "you" refers to any person registered on or using the platform.
7joya is a trusted platform for online betting and casino gaming in Bangladesh. It is your responsibility to read and understand these terms and conditions fully before using our services. By accessing or registering on the platform, you confirm that you have read these terms and agree to abide by them.
"Services" refers to cricket betting, slots, live casino, fishing games, card games, and any other entertainment gaming activities offered through 7joya.
2 Eligibility and Registration
2.1 Age Requirement
7joya's services are available only to users aged 21 and above. By registering, you confirm that you are at least 21 years old. We may request relevant documents for age verification at any time.
2.2 Geographic Applicability
Our services are designed for users in Bangladesh. Users from regions where online gaming is legally prohibited should not use the platform.
2.3 Registration Requirements
- Each person may open only one account.
- All information provided at registration must be true, accurate, and complete.
- Providing false or misleading information may result in account suspension or termination.
- It is your responsibility to keep your email address and personal details up to date after registration.
2.4 Identity Verification (KYC)
We may request a copy of your national identity card, passport, or other government-issued ID at any time. Identity verification may be required before a withdrawal is processed.
3 Account Management
3.1 Account Security
It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect any unauthorized access, contact us immediately.
3.2 Account Suspension
7joya reserves the right to suspend or close any account in the following circumstances:
- Violation of these terms and conditions.
- Evidence of fraudulent or suspicious activity.
- Operating multiple accounts.
- Suspicion of money laundering or other illegal financial activity.
- Failure to pass age verification.
4 Deposits and Withdrawals
4.1 Deposit Terms
Funds can be deposited on 7joya through Bangladesh's popular mobile banking methods. The minimum deposit amount for each method is ৳200.
- Accepted payment methods: bKash, Nagad, Rocket.
- Minimum deposit amount: ৳200 (for each method).
- Deposited funds are generally credited to your account within a few minutes.
- If you experience any issue with a deposit transaction, contact us via live chat.
4.2 Withdrawal Terms
The following conditions apply to withdrawals:
- Minimum withdrawal amount: ৳500.
- Standard withdrawal processing time: 30 minutes to 3 hours.
- Withdrawals can only be made from verified accounts.
- Bonus balance cannot be withdrawn until the wagering requirements have been met.
- Identity verification may be required before a withdrawal request is processed.
4.3 Fraud Prevention
If a transaction is suspected to be fraudulent, we may place a hold on any withdrawal or investigate the account. Compliance with Anti-Money Laundering (AML) policy is a core principle of our platform.
5 Bonuses and Promotions
5.1 Welcome Bonus
7joya offers new members a 150% bonus on their first deposit, up to ৳5,000. To receive this bonus, you must make your first deposit, and a 10x wagering requirement on the bonus balance must be met before withdrawal.
- Welcome bonus amount: 150% of the first deposit, up to ৳5,000.
- Wagering requirement: 10 times the bonus amount.
- The bonus can be claimed only once per eligible member.
- Winnings earned using the bonus are withdrawable after the wagering requirement is met.
5.2 VIP Program
Join 7joya's three-tier VIP program and enjoy regular cashback benefits:
- Bronze: Up to 0.3% cashback per week.
- Silver: Up to 0.7% cashback per week.
- Gold: Up to 1.0% cashback per week.
You can naturally move up to a higher tier by playing actively. Each tier comes with additional benefits and priority service.
5.3 General Bonus Terms
- Any promotion may be changed or cancelled at any time at 7joya's discretion.
- If bonus abuse is suspected, the bonus may be forfeited.
- Claiming bonuses through multiple accounts is strictly prohibited.
- Special promotions may have their own terms and conditions, which will be stated on the promotion page.
6 Betting and Gaming Rules
6.1 General Betting Rules
7joya's platform offers various types of games including cricket, football, slots, and live casino. Each game and betting category has its own rules, which must be read before starting a game.
- A confirmed bet cannot be cancelled unless it is necessary due to a technical error.
- Betting outcomes are determined through a neutral and automated system.
- In the event of a server error or disconnection, the data recorded in 7joya's system will be considered final.
6.2 Cricket Betting
You can bet on local and international cricket events including BPL, IPL, T20 World Cup, and ICC Championships. Live betting is available for every Bangladesh Tigers match, T20 series, and international tournaments.
6.3 Game Fairness
7joya is a fair play platform. Our games are powered by certified game providers such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming, and use Random Number Generator (RNG) technology to ensure neutral outcomes.
7 Prohibited Activities
The activities listed below are strictly prohibited on the 7joya platform. Violating these prohibitions may result in permanent account closure and forfeiture of all balances:
- Operating multiple accounts by the same person.
- Placing opposing bets or arbitrage betting for the purpose of earning bonuses.
- Using cheats, bots, or automated software.
- Intentionally exploiting technical errors in the platform.
- Money laundering or other illegal financial activities.
- Attempting unauthorized access to another member's account.
- Using fraudulent payment methods.
- Operating an account on behalf of someone under the age of 18 or 21.
8 Responsible Gaming
7joya places the highest priority on responsible gaming. We believe gaming should be enjoyable entertainment — never a source of financial or emotional distress.
8.1 Self-Control Tools
- Option to set deposit limits.
- Option to take a temporary break (cooling-off period).
- Self-exclusion option.
- Option to review gaming history and spending information.
8.2 Warning Signs
If gaming starts to affect your daily life, family relationships, or financial situation, you should seek help. Contact our support team anytime via 24/7 live chat.
For more information, visit our Responsible Gaming page.
9 Privacy and Data Protection
Your personal information is collected, stored, and processed in accordance with 7joya's privacy policy. We use SSL encryption technology to keep your information and financial transactions secure.
- Your personal information is not sold to third parties.
- Information may be shared with relevant authorities when required by legal obligation.
- Payment information is stored in accordance with the highest security standards.
For the full details of our data protection policy, please visit the Privacy Policy page.
10 Limitation of Liability
10.1 Service Limitations
The 7joya platform is provided on an "as is" basis. We make every effort to ensure uninterrupted service, however service disruptions may occur due to technical maintenance, upgrades, or unforeseen circumstances.
10.2 Liability for Betting Outcomes
7joya is not financially liable for the outcomes of gaming or betting. Gaming is a risky form of entertainment — always bet within your means.
10.3 Technical Failures
7joya is not liable for losses caused by internet disconnection, power outages, or device issues. If a bet is cancelled due to a technical error, the staked amount will be refunded.
10.4 Third-Party Services
7joya is not directly liable for issues with external payment providers (bKash, Nagad, Rocket) or game providers. However, we will make every effort to assist in resolving any such issues.
11 Amendment of Terms
7joya reserves the right to amend these terms and conditions at any time. In the case of significant changes, we will post a notice on the platform.
- Amended terms will take effect from the date of publication.
- Continued use of the platform after any changes will be considered acceptance of the new terms.
- If you do not agree to the revised terms, you may request that your account be closed.
- It is recommended that you check this page regularly.
12 Contact & Support
If you have any questions about these terms and conditions or have difficulty understanding any part of them, please contact our support team. 7joya's support team provides service in Bengali 24/7.
- Live Chat: Support available in Bengali 24 hours a day, 7 days a week.
- Email: [email protected]
- Every complaint and suggestion is reviewed with care.
Thank you for reading these terms and conditions. We hope your experience at 7joya will be safe, enjoyable, and responsible.
Have a question?
Our support team is ready to serve you 24/7. Contact us for any questions or complaints.
24/7 live chat support available in Bengali